Managed Operations & Support for Your Entire Digital Estate
Your long-term digital transformation partner — we manage your platforms, serverless infrastructure, and cloud environments end-to-end. AI-enabled monitoring, 24/7 support models, and continuous improvement programmes keep your digital products reliable, secure, and evolving.
What We Deliver
End-to-end solutions engineered for performance and growth.
Managed Platform Services
End-to-end management of your web applications, CMS platforms, and cloud infrastructure. We handle updates, scaling, security patches, and performance tuning so your team can focus on the business, not the servers.
Serverless Architecture
Event-driven, serverless infrastructure on AWS Lambda, Azure Functions, or Google Cloud Run that scales automatically, eliminates idle costs, and reduces operational overhead to near zero.
AI-Enabled Monitoring & Maintenance
Proactive, AI-driven monitoring that detects anomalies, predicts failures, and auto-remediates common issues before they affect your users. Intelligent alerting cuts noise and surfaces only the incidents that matter.
24/7 Support Models
Flexible support tiers — from business-hours helpdesk to round-the-clock dedicated SRE teams — with guaranteed SLAs, on-call rotations, and escalation paths tailored to your uptime requirements.
Digital Transformation Roadmapping
Strategic, phased roadmaps that align technology investments with business outcomes. We assess your current maturity, define target state, and plot a pragmatic path from quick wins to long-term transformation milestones.
Continuous Improvement Programmes
Ongoing retainer engagements that deliver iterative platform enhancements, performance optimisation, and feature releases on a predictable cadence — turning your digital estate into a continuously improving asset.
Why Choose Born Digital
Minimal Disruption, Maximum Impact
We phase your digital transformation around your operating schedule. Your business keeps running smoothly while we introduce new systems, train your team, and migrate data behind the scenes.
Built for Malta & the EU Market
Every solution we implement accounts for Malta's unique business landscape, EU regulations, and multi-language requirements. We understand VAT compliance, GDPR, and the specific needs of Maltese businesses.
Measurable ROI from Day One
We start with the changes that deliver the fastest return. Whether it is automating a manual process or launching an online sales channel, you see tangible results within weeks, not months.
Training & Ongoing Support
Technology is only as good as the people using it. We provide hands-on training for your team and ongoing support to ensure adoption sticks and your new digital tools keep delivering value long after launch.
Client Satisfaction
Avg. ROI Increase
Load Time Target
Projects Delivered
Technology Stack
Built with industry-leading technologies.
Frequently Asked Questions
How long does a full digital transformation take for a small business in Malta?
It depends on scope, but most small-to-medium businesses in Malta can see meaningful results within 8 to 16 weeks. We typically begin with a two-week discovery and strategy phase, then prioritise quick wins like automating manual workflows or setting up cloud-based collaboration tools. A full transformation covering operations, customer-facing systems, and compliance can span 3 to 6 months, phased so you see value at every stage.
Do we need to replace all our existing systems?
Not at all. Digital transformation does not mean starting from scratch. We assess what you already have, keep what works, and integrate new tools around your existing setup. In many cases, we connect your current software to modern platforms using APIs and automation, extending their life while adding new capabilities. We only recommend replacing systems when they genuinely hold you back.
What about GDPR and EU compliance for digital tools?
Every solution we implement is GDPR-compliant by design. We ensure proper data handling, consent management, and record-keeping practices are built in from the start. For Malta-specific requirements like e-invoicing and VAT reporting, we configure tools to meet local tax authority standards. We also help you draft or update your privacy policies and data processing agreements.
How much does digitising a traditional business cost?
Costs vary widely based on complexity. A basic digitisation package covering cloud email, online presence, and simple automation might start from EUR 3,000 to EUR 8,000. A comprehensive transformation including CRM setup, process automation, e-commerce, and compliance systems typically ranges from EUR 15,000 to EUR 50,000. We always provide a detailed proposal after our discovery phase so there are no surprises.
Will my team need technical skills to use the new systems?
No. We select and configure tools specifically for ease of use. Every platform we implement comes with hands-on training sessions tailored to your team's comfort level. We create simple guides and video walkthroughs, and we offer a support period after launch where your staff can ask questions and get help as they settle into new workflows. The goal is empowerment, not dependency.
Ready to build something exceptional?
Let's discuss how Born Digital can engineer your next digital product for performance, scalability, and conversion.